Privacy Policy

1. Information We Collect

We may collect and process the following types of personal information:

• Name, contact number, and email address when you make enquiries, bookings, or sign up for memberships.
• Payment and billing information when you purchase products, services, or memberships.
• Information automatically collected through cookies or analytics tools (such as IP address, browser type, and usage data).
• Any other information you voluntarily provide to us through forms, surveys, or communications.

2. How We Use Your Information

We use your personal information to:

• Provide, operate, and manage our services (coworking, café, events, and bookings).
• Process payments, invoices, and membership records.
• Communicate with you regarding enquiries, updates, or promotions.
• Improve our Website, services, and customer experience.
• Comply with legal obligations and regulatory requirements.

3. Sharing of Information

We do not sell, rent, or trade your personal data. However, we may share information with:

• Service providers or partners who assist us in operating our business (e.g., payment processors, IT support, marketing tools).
• Regulatory authorities or law enforcement where required by law.
• Event or wellness partners only when necessary and with your consent.

4. Data Security

We take reasonable measures to safeguard your personal information against unauthorized access, disclosure, alteration, or destruction. However, no method of electronic storage or transmission is 100% secure, and we cannot guarantee absolute security.

5. Cookies

Our Website may use cookies to improve your browsing experience and analyze site traffic. You can disable cookies in your browser settings, but some parts of the Website may not function properly.

6. Your Rights

Under Malaysia's Personal Data Protection Act (PDPA), you have the right to:

• Access and request a copy of the personal data we hold about you.
• Correct or update inaccurate personal data.
• Withdraw your consent for us to process your personal data (subject to legal or contractual restrictions).

Requests can be made by contacting us at oasis@thetimberspace.com.

7. Third-Party Links

Our Website may contain links to external sites. We are not responsible for the privacy practices or content of such third-party websites.

8. Changes to this Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated "Last Updated" date.

9. Contact Us

If you have any questions about this Privacy Policy or how your personal data is handled, please contact us at: